Refund policy

At Arlene’s Boutique & Home, we want you to love your purchase!

Return Window: Returns must be requested within 14 days of delivery.

Return Conditions: Items must be unworn, unwashed, unused, and in their original condition with tags attached. Proof of purchase is required.

Final Sale: Items marked Final Sale cannot be returned or exchanged.

How to Request a Return: Please contact us through our Contact page with your order number and the item you wish to return. Please wait for return instructions before shipping any item back.

Return Shipping  Customers are responsible for return shipping costs unless the item arrived damaged or we sent the wrong item.

Refunds: Returned items will be inspected upon receipt. If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged or Incorrect Items: Please contact us promptly after delivery with your order number and photos so we can help resolve the issue.

Thank you for supporting our small business!